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Booktopia to Pay $6 Million in Penalties for Breaches of the Australian Consumer Law

The Australian Competition and Consumer Commission has ordered Booktopia Pty Ltd (‘Booktopia’) to pay $6 million dollars in penalties for breaches of the Australian Consumer Law.

Specifically, Booktopia was found to have made false and misleading representations regarding consumer rights and guarantees in the Terms of Business provided on their website, and by their customer relations and service staff working within their service centres.

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